What are you shipping methods?
Currently we offer the following shipping methods:
Airmail. The standard waiting period for the given shipping type lasts 2-3 weeks. Some packages can be delivered faster.
EMS Courier Delivery. The waiting period for the given shipping type is 3-8 business days. However, the delivery can take a little longer because of the possible delays at customs. Unfortunately it doesn't depend on our delivery service.
What are my options if I haven't received my package yet?
We kindly ask you to check your shipping method first of all (Airmail's waiting period lasts 2-3 business weeks, whereas the delivery via EMS will last 3-8 business days). Please bear in mind that the delivery can take a little longer because of the possible delays at customs.
There we ask you to be patient. The package will be delivered to you for sure. Practically all our customers receive their packages. Please contact our customer care team if the package is not delivered to you.